Shipping policy

How long does it take to process an order?

Most orders are processed within 1 to 2 business days (excluding weekends and U.S. national holidays)

Standard Ground Shipping

Most shipments are sent via FedEx or UPS unless otherwise advised.

Expedited Shipping

Coming soon.

Product Packaging Details

Full Size, Medium, Small, Extra Small, and Petite urns will ship in regular cardboard packaging. Heart Keepsakes come with a standard blue velvet display box. Sets of Miniature Keepsakes will be packed in the standard multi-pack (4 or 6) velvet keepsake box. Most Individual Keepsakes come with a velvet bag and a few come with a standard blue velvet keepsake box.

Ordering

All prices indicated are in US Dollars.

International Orders

We currently ship to the United States only.

Regular Business Hours

Monday – Friday
8:00am – 5:00pm CST

Holiday Schedule

Shipping services are not available during the holidays:

New Year's Day
Memorial Day
4th of July
Labor Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve